Careers

Law Offices of Scott Warmuth

CAREERS

We understand that our continued success depends on our most important asset – our people – which is why the Law Offices of Scott Warmuth is committed to attracting, employing and retaining individuals of the highest caliber who are committed to our five core values:  Excellence, Commitment, professionalism, Integrity and Teamwork.

We provide interesting work, a supportive and friendly work environment, personal satisfaction and competitive compensation and benefits, while at the same time providing pathways for career development and growth.    We are proud of our Firm and believe we have achieved our success through the dedication and talent of our staff.

The Law Offices of Scott Warmuth is seeking qualified, enthusiastic candidates for the positions below.

To be considered for any of these open positions, please send an email to our human resources department with your most current resume attached.

Open Positions

Case File Manager – Personal Injury (English and Mandarin Speaker)

As a legal practice operating in the State of California, the Law Firm of Scott Warmuth is committed to five core values: Excellence, Commitment, Professionalism, Integrity and Teamwork. Our values, combined with our 30 years of experience, have enabled us to achieve great success for our clients.  We have succeeded in attracting outstanding lawyers and staff because we provide interesting work, a supportive and collegial work environment, personal satisfaction and competitive compensation and benefits, while at the same time providing pathways for career development and growth.  We are proud of our organization and believe we have achieved our success through the dedication and talent of our lawyers and staff.

PURPOSE OF POSITION

The Case File Manager (CFM) is the primary point of contact representing the law firm to the client, representatives of insurance companies and medical service providers.  Responsible for processing the case, facilitating property damage and/or bodily injury resolution and work closely with attorneys on issues.

MAJOR RESPONSIBILITIES

  • The CFM signs up the client directly or takes over the client’s intake process after the Department Manager has signed up the client. The intake process involves filling out forms, preferably on the computer. The forms include all pertinent contact information, such as accident details, police report, property damage pictures, insurance information and any medical treatments.
  • The CFM opens the case and enters all notes from the intake form in Abacus system.
  • The CFM makes arrangements to have the Property Damage (PD) repaired with an auto body shop within the network of the law firm’s contacts.
  • The CFM coordinates the Medical Treatment (MT) of the client by ensuring that they are seeking treatment through their doctors or other appropriate medical providers.
  • The CFM contacts both the client’s and opposing party’s insurance companies.
  • During the MT process, the CFM is responsible for:
    • Maintaining regular contact with the client,
    • Scheduling necessary medical appointments and
    • Ensuring all appointments are kept by the client.
  • The CFM is responsible for ensuring that all documents related to the case are properly scanned into the Abacus file.
  • The CFM will obtain all final Medical Records (MR) and bills and prepare a report for preparation of the Demand.
  • The CFM is responsible for providing regular updates (at least every two weeks) to the PI Department Manager on the status of the case.
  • Keep abreast of current Personal Injury regulations and procedures relating to Personal Injury.

KNOWLEDGE, SKILLS AND ABILITIES

The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training:

  • Requires 1+ years processing all aspects of a Personal Injury process.
  • Experience working with clients, insurance adjusters and medical providers
  • Experience in writing demand letters.
  • Proficiency in English and Mandarin language is required. Knowing both Mandarin and Cantonese language is a big plus, but not essential.
  • Demonstrated ability to deal with all Personal Injury process and issues of complexity.
  • Ability to manage a high caseload
  • Requires independent decision making and the ability of problem solving
  • Displays cultural sensitivity and adaptability
  • Requires effective communication, effective listening, sound judgment and alertness to the nuances of each case.
  • Able to function with a high level of patience, tact and diplomacy in handling negative or challenging situations
  • Excellent organization skills. Excel in time management as well as customer service excellence
  • Must be detail oriented, accurate with the ability to work under constant interruptions by telephone and/or visitors.
  • Able to convey information and ideas through speech in ways that others will understand.
  • Strong interpersonal and public relations skills. Excellent negotiations skills
  • Ability to maintain confidentiality in all aspects of the job.

Experience in legal or insurance field a plus.

Please provide a resume, salary requirements, and cover letter detailing how your skills and expertise can add value to our firm.

Case File Manager – Workers’ Compensation (English and Mandarin Speaker)

As a legal practice operating in the State of California, the Law Firm of Scott Warmuth is committed to five core values: Excellence, Commitment, Professionalism, Integrity and Teamwork. Our values, combined with our 30 years of experience, have enabled us to achieve remarkable success for our clients.  We have succeeded in attracting outstanding lawyers and staff because we provide interesting work, a supportive and collegial work environment, personal satisfaction and competitive compensation and benefits, while at the same time providing pathways for career development and growth.  We are proud of our organization and believe we have achieved our success through the dedication and talent of our lawyers and staff.

PURPOSE OF POSITION

Perform duties to manage a caseload of complex workers’ compensation claims, determine compensability within the limits of standard or accepted practice.  Analyzes and interprets statutes and regulations applying to case facts to render appropriate legal and ethical decisions.  Analyses legal issues, provides input on legal strategy and utilized independent judgment in decision-making while managing claims in a prompt and thorough manner from inception through closure.

MAJOR RESPONSIBILITIES –

  • Responsible for complex and difficult cases.  Receive and review information related to a new claim.  Communicate with injured workers, employers and medical providers.  Conduct prompt and thorough investigation of case facts and circumstances.  Interprets and applies appropriate statutes and regulations in determine compensability.
  • Process EAMS, file application, DOR’s, computing average weekly wages and doctor provider.   Proactively manages claim costs and expenses.
  • Schedule PTP exams, AME and PQME’s
  • Ensure that all potential client is properly documented in our Abacus system and that the potential client status (rejected, accepted, meeting scheduled, etc) and the source is properly logged.  Set up reminder in abacus to accurately manage medical treatment.  Document follow-up care and any other claim related activity
  • Document and communicate all claim activities timely and effectively and in a manner which supports the outcome of the claim file.  Respond to all incoming mail, emails, telephone calls and faxes from providers and injured worker.  Take required action to quickly respond.
  • Audit physician reports of permanent partial disability evaluations to ensure accuracy in accordance. Ensure prompt and appropriate processing of disability benefits.  Present cases of possible permanent total disability to the department manager.
  • Assist with data entry which includes running multiple reports such as review/statistical reporting and ad-hoc project reports.

KNOWLEDGE, SKILLS AND ABILITIES

The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training:

  • 2+ years demonstrated knowledge of Workers’ Compensation laws and related case management procedures/protocols.
  • A strong multi-tasker who enjoys speaking with clients (position will be approximately 70% phone work) is critical.
  • Proficiency in English and Chinese language is required
  • Requires independent decision making and the ability of problem solving
  • Must possess and demonstrate an understanding of acceptable professional etiquette
  • Displays cultural sensitivity and adaptability
  • Requires effective communication, effective listening, and sound judgment
  • Able to function with an elevated level of patience, tact and diplomacy in handling negative or challenging situations
  • Excellent organization skills. Excel in time management as well as customer service excellence
  • Must be detail oriented, accurate with the ability to work under constant interruptions by telephone and/or visitors.
  • Able to convey information and ideas through speech in ways that others will understand.
  • Strong interpersonal and public relations skills. Excellent negotiations skills

Please provide a resume, salary requirements, and cover letter detailing how your skills and expertise can add value to our firm.

Receptionist (English and Mandarin Speaker)

As a legal practice operating in the State of California, the Law Firm of Scott Warmuth is committed to five core values: Excellence, Communication, Professionalism, Integrity and Teamwork. Our values, combined with our 30 years of experience, have enabled us to achieve great success for our clients. We have succeeded in attracting outstanding lawyers and staff because we provide interesting work, a supportive and collegial work environment, personal satisfaction and competitive compensation and benefits, while at the same time providing pathways for career development and growth. We are proud of our organization and believe we have achieved our success through the dedication and talent of our lawyers and staff.

PURPOSE OF POSITION

Operates multi-line telephone system to answer incoming calls, directs callers to appropriate personnel. Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival.

MAJOR RESPONSIBILITIES

Main Activities

  1. Answers incoming telephone calls, determines purpose of calls, and forward calls to appropriate personnel or department.
  2. Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
  3. Answers questions about organization and provides callers with address, directions, and other information.
  4. Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
  5. Maintains safe and clean reception area by complying with procedures, rules, and regulations.
  6. Orders and maintain an adequate inventory of office supplies. Keep office supply organize

KNOWLEDGE, SKILLS AND ABILITIES

The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training:

Proficiency in English, Mandarin language sills is required

Customer Service – Manages difficult or emotional customer situations; Responds Promptly to customer needs; Solicits customer feedback to improve service; Responds to Requests for service and assistance; Meets commitments.

Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; keeps emotions under control; Remains opens to others’ ideas and tries new things; Addresses problems directly with the individual involved.

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates actively in meetings.

Ethics – Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Attendance/Punctuality – Consistently arrives to work on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability – Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Internship Opportunities – College Students

Law Offices of Scott Warmuth offices offer internship opportunities for motivated individuals. Interns are given a wide variety of tasks and leave with a greater, more practical understanding of law. Our academic interns are college students hired through a formal program with a recognized academic program that gives academic credit in exchange for work experience. Our academic interns are unpaid positions and are available during the summer months. Successful interns are enthusiastic about legal work, exposure to real projects to gain real world experience, willing to learn, detail-oriented and a positive attitude.

To apply for an internship, please email us a resume, cover letter, and dates of availability.

Our careers page was last updated on August 3, 2018.

Please check back soon for more career opportunities with the Law Offices of Scott Warmuth!

626-208-9313
877-655-5767